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Privacy Policy

Autocorrect Collision is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

INFORMATION WE COLLECT & USE

We may collect the following types of personal information when you visit our website, use our services, or interact with us to provide you with the best possible experience:

  1. Contact Information: Your name, email address, phone number, and postal address.

  2. Vehicle Information: Details about your vehicle, including make, model, year, VIN (Vehicle Identification Number), and insurance information.

  3. Service Information: Information related to the auto body repair services you request or receive from us.

  4. Payment Information: Billing and payment details, such as credit card information or other payment methods.

  5. Communications: Records of your communications with us, including emails, chat transcripts, and phone call records.

Your information is used solely for the purposes of delivering services, managing your account, and/or communicating with you.

HOW WE USE YOUR INFORMATION

We may use the personal information we collect for the following purposes:

  1. Providing Services: To fulfill your requests for auto body repair services and related assistance.

  2. Communication: To communicate with you about your vehicle repair status, appointments, billing, and other relevant matters.

  3. Improving Services: To analyze and improve the quality of our services, website, and customer support.

  4. Marketing: To send you promotional offers, newsletters, and updates about our products and services, where permitted by law.

  5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

MOBILE INFORMATIION AND TEXT MESSAGING

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPTING OUT OF MARKETING AND PROMOTIONAL COMMUNICATIONS

You can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the contact form on our website. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

PRIVACY POLICY CHANGES

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised policy on our website or by other means of communication. If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please reach out.

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This Privacy Policy was last updated on 1/10/2025.

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